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Pairing & Bluetooth

Reading time: ~3 min

Normal pairing flow

  1. Power on the ArchAI device. On first boot it enters provisioning mode automatically — you'll see a QR code on the screen.
  2. Open the ArchAI app on your iPhone and tap Add Device.
  3. The app shows a list of nearby devices in the format VoiceAssist-XXXX. Select yours.
  4. Enter your home WiFi SSID and password in the app. The device will connect and reboot.
  5. When the main screen appears with your name and mode, setup is complete.

Device doesn't show up in the list

  • Confirm the device is in provisioning mode — the screen should show a QR code. If not, hold the press-to-talk button for 3 seconds during boot to factory-reset into provisioning.
  • Check that Bluetooth is on in iPhone Settings. The app needs it for discovery.
  • The ArchAI app must have Bluetooth permission (Settings → ArchAI → Bluetooth). iOS sometimes revokes this if the app hasn't been opened in a while.
  • Bring the iPhone within ~10 feet of the device. Walls weaken the signal.
  • Kill and reopen the app. Bluetooth discovery can get into a stuck state on iOS.

Pairing hangs on "sending credentials"

The app now times out automatically after 45 seconds. If you see the error screen:

  • Double-check your WiFi password. The device can't tell you whether the password was wrong vs. unreachable network — both look the same.
  • Make sure your network is 2.4 GHz (or dual-band). The ArchAI hardware does not support 5 GHz-only networks.
  • Restart pairing by unplugging the device and holding the press-to-talk button while it boots.

Re-pairing an already-paired device

If you're moving homes or changing WiFi networks:

  1. Power off the device.
  2. Press and hold the press-to-talk button while powering back on. Release when the provisioning QR code appears.
  3. This clears saved WiFi credentials and re-enters provisioning mode. Pair as normal.

Still stuck?

Email support@archaidevice.com with your device ID (shown on the provisioning screen) and a short description of what you're seeing. We usually reply within a business day.